Remote consultation

Remote consultation is a regular consultation with a doctor or a specialist that can be performed via phone, video call or online chat. This is a convenient way to talk to your doctor at a location suitable for you (home, office, while travelling, in the countryside, etc.). Consultations can be done with either a phone or a computer.

Phone consultation

Look for appointment times

Confido’s paid doctor’s help line 1500 is for in-depth and professional advice on healthcare is open every day at 09:00-21:00. Calls to 1500 are answered by doctors and the help line also provides personalised consultations, allowing patients to renew existing prescriptions and open certificates for sick leave (mobile ID or smart ID is required) among other things.

The service has a price per minute of €2.70 per minute + a short number tariff set by the telephone operator, up to 30 cents per minute. The tariff applies starting from the 11th second of the call, including the waiting queue and even if the call is not answered. We advise people with health concerns over the phone in Estonian, Russian and English.

In addition, at Confido, you can book phone consultations with GPs, specialists and other healthcare professionals. In this case, the healthcare provider will contact the patient themselves at the scheduled time and the service will be paid for in advance. Appointments can be booked by calling 1330 or via the online booking system.

Please note! There is a separate helpline for Confido Health Solution clients. The professional doctor’s advice line only for Confido Health Solution customers is at +372 600 4000 (from outpatient treatment limit).

Price

Service
Price
Duration up to
Doctor’s help line
The telephone operator's tariff is added, up to 30 cents min
2,70 € min

We have several payment options. Read more HERE.

BOOKING

Contact us
info@confido.ee Book an appointment 1330
Book in self-service
Book an appointment
Teenus:

Phone consultation