Information for the doctor

Confido is the fastest-growing medical center in Estonia.

We are characterized by:

  • State-of-the-art medical care, modern research, and treatment technology
  • Convenient location, beautiful and modern medical campus
  • Fast appointment times and a smooth patient journey

We are cooperation partners with many family doctors and health centers in order to make healthcare more accessible and convenient for the patient. We are a contract partner of the Estonian Health Insurance Fund, offering specialist medical care in a total of 11 specialties, and we can also perform a number of studies and analyses.

Specialties of the Health Insurance Fund

Confido has concluded a treatment financing agreement with the Estonian Health Insurance Fund for admissions in the following specialties:


  • Neurology (neurologist reception)
  • Gynecology (obstetrician’s appointment)
  • Gynecology prevention (Confido Youth Counseling Center)
  • Endocrinology (endocrinologist reception)
  • Otorhinolaryngologist (otolaryngologist reception)
  • Cardiology (cardiologist appointment)
  • Gastroenterology (reception of a gastroenterologist)
  • Urology (in more detail: urologist reception)
  • Pulmonology (pulmonologist appointment)
  • Dermatovenerology (doctor’s appointment for skin and sexually transmitted diseases)
  • Vascular surgery (both outpatient and day surgery, vascular surgeon reception)


  • Neurology (neurologist reception)
  • Gynecology (obstetrician’s appointment)
  • Gynecology prevention (Confido Youth Counseling Center)
  • Otorhinolaryngologist (otolaryngologist reception)
  • Rheumatology (rheumatologist reception)

Information and booking from the nationwide digital registry office or by calling the Confido Health Insurance Fund call center at +372 666 27 27.


E-consultation is a fast and modern way for a family doctor to ask for advice from a specialist. E-consultation saves the patient’s time because he no longer has to go to the specialist himself – the family doctor consults with the specialist electronically, and the entire treatment is coordinated by the family doctor. At the same time, the specialist always has the opportunity to decide during the e-consultation that the patient still needs an appointment or additional examinations, and in this case, he can invite the patient to the appointment himself.

How does e-consultation simplify work?

Merle Kallas Family doctor, occupational health doctor Working area: Otepää, Hellenurme, Puka, Tõrva

“I am very satisfied with the possibility of e-consultation because our patients from southern Estonia can receive treatment by a neurologist and a gastroenterologist in Tallinn much faster. In Tartu, reception is not even opened at the reception by the time we have already been consulted. Patients who have visited Confido have been properly examined by a specialist, they have been given feedback, and we, as doctors, can also see this in the digital story. I intend to continue this cooperation in the future!”

Video consultations

Confido’s unique, secure and easy-to-use video consultation solution makes medical care more accessible! Advantages of Confido video consultation:

  • A secure, encrypted connection between the patient and the doctor, so third parties cannot participate in the conversation or “eavesdrop” on them.
  • The consultation is not stored or recorded in video form, so complete privacy and discretion are guaranteed.
  • The solution is easy to use. The consultation can be accessed via a link sent via e-mail, which immediately directs the patient to the right environment.
  • There is no need to download a separate program, the solution works on all common devices and web browsers (Windows, MacOS, Android, iOS).
  • Saves time for both the doctor and the patient, as neither has to physically change locations. If during the consultation, the doctor decides that a physical appointment is also needed to solve the patient’s concern, he can always book an additional one.

How does video consultation work?

Dr Toomas Toomsoo (PhD) A neurologist Confido Medical Center

“I started video consultations at Confido at the beginning of November. From my earlier hospital period, I did have experiences of how to consult patients via video, but they were in very individual episodes and mainly via Zoom, Teams, or Skype, so video consultation could only be done with patients who had experience using these platforms.

The current innovative video consultation solution offered by Confido in patient-doctor communication is much more complete. This promotes patient comfort and satisfaction, helps solve logistical challenges in obtaining medical consultation, and increases the cost-effectiveness of the system as a whole. The impact on the outcome of the consultation has also been very positive so far. Video consultation is easy and very easy to handle for the patient and makes it possible to communicate even with complex neurological patients remotely.”


Patients can be referred to Confido for all common radiological examinations. The radiology department is located on the third floor of the building at Veerenni 51 and serves the Health Insurance Fund patients referred by family doctors and general practitioners, as well as patients who finance their own treatment.

The results are evaluated by a radiologist/ultrasound specialist, after which the answer is forwarded to the referring doctor. If you wish, the results can be forwarded with a USB drive.

Routinely we perform chest X-rays in two directions (AP/PA and lateral). Since X-ray imaging is inherently a 2D capture, conducting the examination in two projections helps assess the possible localization of pathology, retrosternal/retrocardiac space and costophrenic angles. Therefore, the chest X-rays performed by us are encoded with procedure code 7904. In one examination direction (AP/PA), chest X-rays are usually performed only on pediatric patients and asymptomatic patients during preventive check-ups. In all other cases, we perform chest X-rays according to standard protocol, which includes chest X-ray imaging in two examination directions.

Computed tomography

Computed tomography (CT or CT) allows for obtaining layered and three-dimensional images of the human body. For example, the abdominal area, bone fractures, vascular problems, tumors, etc. are examined with computer tomography. The amount of radiation used in the examination is greater than in a standard X-ray examination, so this examination is only performed in case of a specific medically important indication.

NB! We do not perform computer studies of the heart and peripheral blood vessels.

Magnetic resonance examination

Magnetic resonance imaging (MRI) produces accurate anatomical images of the human body using a magnetic field. Magnetic studies are mainly performed on the brain, joints, abdomen, pelvis, and spine. Ionizing or X-ray radiation is not used for the study. It is necessary to book an appointment in advance for the examination, we only perform examinations for patients with a doctor’s referral.

NB! We do not carry out examinations of the following areas: penis, mammary glands, rectum, fingers, and heart. Defecography is also not performed. Studies are also not performed on patients with pacemakers.