Confido Digital Clinic
Medical help seven days a week, no matter where you are.
Open every day from 08:00 to 21:00
Waiting time up to 15 minutes
Phone, chat or video
1
Always there for you
At Confido Digital Clinic, you can communicate with a doctor in the way that suits you best – by phone, web chat or video. You can receive professional advice in situations where your health issue does not require an immediate visit, but waiting is not an option. During the visit, the doctor will provide further instructions or prescribe treatment.
2
Comprehensive medical care
During a single consultation, prescriptions can be renewed, sick leave can be opened, and referrals can be issued if necessary. This saves time, eliminates unnecessary visits, and keeps health matters under control.
3
Reliable access every day
Health concerns always come unexpectedly. Doctors at Confido Digital Clinic respond to health questions every day from 08:00 to 21:00, including at the weekend and on public holidays. The service is accessible regardless of your location, providing a sense of security that medical care is always within reach when needed.
NB! A digital clinic appointment cannot be changed or cancelled, and money is not refunded. The consultation will focus on a single issue and will last for 10 minutes.
If you are calling from abroad, we suggest you choose a video call or online chat to avoid the operator’s fee being added to the price of the call. Choose a video call or online chat also if you have a foreign phone number.
Accepted payment methods and health insurance providers:
Pay for the consultation via online banking or credit card
When booking an appointment online, you can pay for the service immediately via online banking or credit card payment.
Confido Health Solution
Confido Health Solution clients are reimbursed for Digital Clinic consultations. Please familiarise yourself with the deductible and insurance limits on the Health Solution self-service portal. To book a Digital Clinic consultation, log in and select Health Solution as the payment method.
Voluntary health insurance
This service may be reimbursed based on employer-provided health insurance. Please contact your insurance provider and review the terms and conditions.
If the Digital Clinic services are reimbursable, you can use the consultation invoice received at the email address you provided to file a claim.
