NB! A digital clinic appointment cannot be changed or cancelled, and money is not refunded. The consultation will focus on a single issue and will last for 10 minutes.
If you are calling from abroad, we suggest you choose a video call or online chat to avoid the operator’s fee being added to the price of the call. Choose a video call or online chat also if you have a foreign phone number.
Accepted payment methods and health insurance providers:
When booking an appointment online, you can pay for the service immediately via online banking or credit card payment.
Confido Health Solution clients are reimbursed for Digital Clinic consultations. Please familiarise yourself with the deductible and insurance limits on the Health Solution self-service portal. To book a Digital Clinic consultation, log in and select Health Solution as the payment method.
This service may be reimbursed based on employer-provided health insurance. Please contact your insurance provider and review the terms and conditions.
If the Digital Clinic services are reimbursable, you can use the consultation invoice received at the email address you provided to file a claim.