Booking and payment
Booking an appointment will ensure fast service
Booking your appointment in advance will save time and make the service faster and more convenient. Use our homepage, call 1330 or send an e-mail to email@example.com to book an appointment for consultation, testing, vaccination or medical certificate issuing.
If the consultation reveals that you need to undergo further testing or analyses, a new appointment will be agreed on site. Blood for the analysis can be given on working days from 08:30- 09:30 on a first come, first served basis.
When booking an appointment online, you can pay for the service immediately via online banking or credit card payment. If you book an appointment by phone or e-mail, we will send you a prepayment notification to pay for the desired service. The price of the service includes the appointment and a consultation by a specialist or doctor. It does not, however, include the price of examinations or tests, the need for which is determined during the consultation. Failure to pay the prepayment invoice will not automatically cancel the appointment time.
Modify or cancel your appointment time in the case of unexpected events
To modify or cancel your appointment time, you must contact us as soon as possible but no later than 24 hours before the appointment. We can then set a new appointment time or return the prepayment.
If you do not inform us that you are unable to come to the appointment or if you cancel during the last 24 hours before the appointment, the prepayment will be used to cover preparation costs and will not be refunded.
Appointment and cooperation
Please arrive slightly ahead of your appointment
We expect you to arrive 10 minutes earlier. Bring with you:an identity document (incl. for children), your glasses or contact lenses (if you use them) for the issue of medical certificates. Please refrain from eating, drinking and smoking before a blood analysis. We recommend drinking a glass of plain water beforehand. You are also allowed to take your daily medications beforehand (except when your doctor has said otherwise or when they can be taken only with food).
Health and personal data are confidential
By booking an appointment for services, you agree to the terms of service.To provide the best service possible, our doctors and specialists have the right to examine and process personal and health data both before and during the service. All information that becomes known about the patient will be documented, preserved and kept secret from third parties. Check out the terms of service
Quick test for Coronavirus SARS-CoV-2 antibodies
To take the test, please print out and fill in the questionnaire below and read our data processing terms and conditions before coming for an appointment. Please sign both documents and hand them over to Confido’s receptionist.
Mental State Examination for receiving a certifications
Please print out and fill in the questionnaire below before coming for an appointment.