Uuringud Confido Meditsiinikeskuses

Important patient information

At Confido, we focus on protecting and maintaining your health and improving your quality of life.

Booking and payment

Booking an appointment will ensure fast service

Booking your appointment in advance will save time and make the service faster and more convenient. Use our homepage, call 1330 or send an e-mail to info@confido.ee to book an appointment for consultation, testing, vaccination or medical certificate issuing.

If the consultation reveals that you need to undergo further testing or analyses, a new appointment will be agreed on site. Blood for the analysis can be given on working days from 08:30- 09:30 on a first come, first served basis.

Prepayment will confirm the appointment time

After booking your appointment, an e-mail will be sent to you with a prepayment invoice for the service. The appointment time will come into effect after we have received the prepayment. The prepayment includes the price of the consultation with a doctor or specialist. It does not, however, include the price of examinations or analyses, the need for which is determined during the consultation.

Modify or cancel your appointment time in the case of unexpected events

To modify or cancel your appointment time, you must contact us as soon as possible but no later than 24 hours before the appointment. We can then set a new appointment time or return the prepayment.

If you do not inform us that you are unable to come to the appointment or if you cancel during the last 24 hours before the appointment, the prepayment will be used to cover preparation costs and will not be refunded.

Appointment and cooperation

Please arrive slightly ahead of your appointment

We expect you to arrive 10 minutes earlier. Bring with you:an identity document (incl. for children), your glasses or contact lenses (if you use them) for the issue of medical certificates. Please refrain from eating, drinking and smoking before a blood analysis. We recommend drinking a glass of plain water beforehand. You are also allowed to take your daily medications beforehand (except when your doctor has said otherwise or when they can be taken only with food).

Health and personal data are confidential

By booking an appointment for services, you agree to the terms of service.To provide the best service possible, our doctors and specialists have the right to examine and process personal and health data both before and during the service. All information that becomes known about the patient will be documented, preserved and kept secret from third parties. Check out the terms of service

Questionnaires

Before the first consultation with our chiropractor and physiotherapists, please complete a questionnaire. These answers will provide us a better overview of your health, help us to assess the problem, confirm a diagnosis, or make any other health-related decisions. A questionnaire usually needs to be completed electronically at home and sent to us 2 days before the consultation to our e-mail address info@confido.ee . In exceptional cases, and only if necessary, the questionnaire can be completed on paper at our clinic. But in these cases, all time spent completing the questionnaire, as well as time spent by the doctor familiarising herself with the findings, is considered part of the time slot which was set for consultation.


What do I need to do and how do I complete a questionnaire?

  • Please select the questionnaire under the specialist’s name who you have booked an appointment for
  • Save the questionnaire to your computer
  • Complete the questionnaire in PDF on your computer or print it out and complete it by hand
  • Scan the handwritten questionnaire to your computer or take a readable photo with your phone
  • Send the questionnaire 2 days before your first appointment to our email address info@confido.ee
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