Family doctor and family nurse appointments for Ukrainian war refugees

Ukrainian war refugees are entitled to receive health care at the Confido Medical Centre in Tallinn. War refugees can get primary health care, including initial health check-ups at our clinics. Appointments and services are FREE OF CHARGE for persons who have been granted temporary protection.

Any Ukrainian migrant who needs advice regarding primary health care or prescription renewals can come to a doctor’s appointment: we provide advice regarding minor, acute and chronic illnesses, grant aid with essential medicines and help with children’s health problems. Besides counselling, COVID-19 vaccinations are free of charge for war refugees.

Please note! In the event of an emergency or a life-threatening health problem, call the emergency number 112.

The family doctor hotline 1220 (call 1220 or + 372 634 6630) offers around-the-clock primary health care advice, including on weekends and national holidays. (Consultations are available in Estonian and Russian languages Monday to Sunday, 24 hours a day. Consultations are available in English, Monday to Sunday, from 15:00-17:00.). A service number standard tariff applies when calling 1220 and its price is determined in accordance with the caller’s telephone operator (Elisa, Tele2, Telia, etc.). Calling the landline number +372 634 6630 is free of charge, provided that the number of call minutes fits into the contract you have with your telephone operator.

Booking an appointment

Please book an appointment ahead of time to see a doctor. Booking an appointment:


We provide general medical care to Ukrainian refugees at the Confido Walk-in-Clinic at Viru Shopping Centre (Viru väljak 4, Tallinn). Appointments are by reservation only.

Healthy small children (aged 0-2 years) are seen at the Confido Medical Centre at Veerenni 51.

All patients will receive confirmation letters when they make an appointment and a text message before the visit, which specifies the location.

Please bring an identification document (passport, driver’s licence, ID card, etc.) to the medical examination.